Frequently asked questions

Yes. All quotes listed on our platform are DDP (Delivered Duty Paid) and all-inclusive. They cover both local/international freight and complete customs clearance. You will never be charged extra fees or taxes after placing your order.

Our EU & US fulfillment network operates out of Germany, Spain, Italy, Poland, Belgium, France and the United States. • Same-Country Domestic Delivery: 2–3 business days. • Cross-Border EU & US Delivery: 4–7 business days.

Simply select your desired models or check your required flavor list on our site, then click to send your selection directly to your dedicated Account Manager via WhatsApp or Enquiry Drawer. Your manager will guide you step-by-step through order confirmation, invoicing, and logistics.

Orders are processed and dispatched within 1–2 business days after payment confirmation. We provide real-time, end-to-end logistics tracking updates until your package is safely delivered to your doorstep.

• Standard Wholesale Orders: Bank Transfer (T/T), Wise, USDT, or Western Union. • Sample & Trial Orders (< €300): Major Credit Cards, Apple Pay, and Google Pay. See our dedicated guides below for step-by-step USDT (TRC20) and Western Union (Cash Pickup) payment instructions.

📢 New Payment Method: USDT (TRC20) To enhance transaction security and streamline wholesale orders, we now accept USDT as an official payment option. ⚠️ Important Notice: Accepted Network: USDT-TRON (TRC20) ONLY. Warning: Transfers sent via any other network (such as ERC-20 or BEP-20) will result in permanent, unrecoverable loss. How to Pay: Open a support ticket or contact our team directly to request the official wallet address. Thank you for your continued partnership. 💼

How to Pay via Western Union (Cash Pickup) 1. Our Receiver Information Full Legal Name: [request from your account manager] Country: China 2. Steps to Send Payment Go to a local Western Union agent or use the WU App / Website. Enter our details above and send the payment. Get the 8-digit MTCN (Money Transfer Control Number) from your receipt. Send the MTCN to us. Note: Once the payment is received, we will immediately process and ship your order.

Every parcel shipped through VAPLYNK is 100% fully insured. In the rare event that your shipment is lost or detained by customs, we offer your choice of a full refund or an immediate free reshipment at zero extra cost to you.

Orders dispatched from our China Global Hub take 12–20 days to arrive across Europe and the United States. Here is the complete end-to-end fulfillment process: 1. Packing: Your order is packed at our facility and transferred to our logistics partner. 2. Export Clearance: Complete export documentation and customs processing in China. 3. Air Transit: Direct air freight to the EU & US followed by local import customs clearance. 4. Hub Transfer: Trucked to a regional UPS or DHL sorting facility. 5. Real-time Tracking: Scanned at the local hub, triggering active real-time tracking updates to your door.

Our Minimum Order Quantity is 50 pieces for most models (and 100 pieces for select specialized lines). • Partner Protection Policy: To protect our EU & US wholesale partners from direct retail competition, our ordering system strictly enforces a 50-piece minimum. We highly value business integrity and mutual success. Just as we safeguard our current partners' market interests today, we will protect yours as our partnership grows. We appreciate your understanding and ask that you adjust your trial order to at least 50 pieces.

Choosing VAPLYNK gives your wholesale business a competitive edge across five core dimensions: • Direct Factory Sourcing: We work directly with top-tier manufacturers to eliminate middleman markups, ensuring authentic products shipped straight from the source at unbeatable factory prices. • 100+ Models One-Stop Purchasing: Access hundreds of hot-selling brands and models under one roof, saving you time and consolidating your inventory sourcing in a single platform. • Fulfillment Across 7 Countries (6 EU + US): With local warehouses in Germany, Spain, Italy, Poland, Belgium, France and the United States, we deliver ultra-fast 2–7 day EU & US shipping with zero customs friction. • Bulk Deals & Clearance Sales: Benefit from regular group-buying promotions, exclusive volume discounts, and liquidation clearance events that continuously lower your unit costs and boost your profit margins. • Dedicated & Reliable B2B Service: Enjoy 1-on-1 support from an experienced account manager providing instant responses, transparent tracking, and a worry-free purchasing experience.